Improve access and quality of service with TexBox for textphone callers
What is TexBox?
TexBox is a text telephone system which connects hard of hearing, deaf or speech impaired customers who use textphones (also known as minicoms), to almost anyone in your organisation. One system will eliminate the need for textphones throughout your organisation by utilizing already networked PC's on an internal computer network (LAN or WAN), where the textphone call is routed via the network to a relevant agentís PC.
As with a voice telephone system, TexBox offers the textphone user direct one to one private communication, with the option to be transferred to any department throughout an organisation.Benefits
Improves Textphone service accessibility.
TexBox V.18 Server System - Complete hardware & Software solution installed at customer site
TexBox Direct - Subscription based Hosted service with no need for any equipment to be purchased
TexBox ICCS - Text-Telephony modem resource module for seamless integration into existing contact centre infrastructure
|Enquiries: 020 8964 0774 Text helpline number: 020 8964 6304|