TexMee
TexMee is a
smartphone app offering “Real-Time
character-by-character
Text” on
Android, iPhone and selective Blackberry smartphones allowing the user to
make mobile textphone calls to any of the listed companies, organisations
or text relay services in some countries (text relay only available in Spain, Switzerland and New Zealand at present). Calls
can be made over Wifi or Data and are usually free if the user has a free
Wifi connection or unlimited data.
How does it work?

|
|

|
|
 |
Running
the TexMee app. Lists the companies registered to the TexBoxDirect
service. Selecting any of the companies from the list initiates a
real-time text call. |
|
The
company’s welcome message is displayed to the caller. |
|
The
call is connected via IP to a logged-in TexBoxDirect user. A
live-text conversation can now take place. |
What
Does the user see on their smartphone when making a call
To start making calls to services listed in the app, the application needs to be launched. Clicking on the TexMee icon in the application menu will launch the application.
You must have an active Wifi or Data
connection to update the database or to make calls.
The first time that the application is launched, a pop up screen will appear notifying that the database needs to be updated. The user
must update in order to view the listed companies as shown below:
|
|
|
|
Android
Devices |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
 |
|
 |
|
 |
|
 |
|
|
|
|
1 |
Select
"Yes" |
2 |
|
3 |
Select
your country |
4 |
The
list of available companies will be displayed |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Making
a Call
|
|
|
|
|
|
|
|
|
|
|
|
 |
|
 |
|
 |
|
 |
|
|
|
|
1 |
Select
a company by pressing on the icon |
2 |
You
will now see the company's welcome message.
When an
agent answers the call, "Connected" will be displayed.
Please wait for the agent to type.
Once
the agent has typed a greeting followed by "GA", you can
start typing.Type
your text and end it with "GA" (this means "Go
Ahead") letting the agent know that they can now type.
|
3 |
|
4 |
To end
the call, press the menu button on your smartphone, this will
display the "End Call" button. Press the "End
Call" button. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
 |
|
 |
|
|
|
|
|
|
|
|
5 |
Press
"Yes". |
6 |
You
will return to the main list. To exit the app, press the back
button on your smartphone. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Text
Settings (Colour) |
|
|
|
|
|
|
|
|
|
|
|
 |
|
 |
|
 |
|
 |
|
|
|
|
1 |
From
the main list, press the menu button on your smartphone. |
2 |
Press
"Preferences". |
3 |
Click on the outgoing colour drop-down list. |
4 |
Select the colour for outgoing text. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
 |
|
 |
|
 |
|
 |
|
|
|
|
5 |
Click
on the incoming colour drop-down list. |
6 |
Select
the colour for incoming text. |
7 |
Press
the menu button on your smartphone. |
8 |
Select
Save and Go Back. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
 |
|
|
|
|
|
|
|
|
|
|
9 |
You
will return to the main list. To exit the app, press the back
button on your smartphone. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Text
Settings (Size) |
|
|
|
|
|
|
|
|
|
|
|
 |
|
 |
|
 |
|
 |
|
|
|
|
1 |
From
the main list, press the menu button on your smartphone. |
2 |
Press
"Preferences". |
3 |
Click
on the Text Size bar to select the preferred text size. |
4 |
Press
the menu button on your smartphone. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
 |
|
 |
|
|
|
|
|
|
|
|
5 |
Select
Save and Go Back. |
6 |
You
will return to the main list. To exit the app, press the back
button on your smartphone. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Country
Settings |
|
|
|
|
|
|
|
|
|
|
|
 |
|
 |
|
 |
|
 |
|
|
|
|
1 |
From
the main list, press the menu button on your smartphone and press
"Preferences". |
2 |
Press
"Preferences". |
3 |
Press
"Country Preferences". |
4 |
Press
the drop-down list. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
 |
|
 |
|
 |
|
|
|
|
|
|
5 |
Select
your country. |
6 |
Select
Save and Go Back. |
7 |
You
will return to the main list. To exit the app, press the back
button on your smartphone. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
iPhones
& iPads |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Making
a Call
|
|
|
|
|
|
|
|
|
|
|
|
 |
|
 |
|
 |
|
 |
|
|
|
|
1 |
Select
a company by pressing on the icon |
2 |
You
will now see the company's welcome message
When an
agent answers the call, "Connected" will be displayed.
Please wait for the agent to type.
Once
the agent has typed a greeting followed by "GA", you can
start typing.
Type
your text and end it with "GA" (this means "Go
Ahead") letting the agent know that they can now type.
|
3 |
To end
the call, press "End
Call" button. |
4 |
You
will return to the main list. To exit the app, press the home button on your
smartphone. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Text
Settings (Colour) |
|
|
|
|
|
|
|
|
|
|
|
 |
|
 |
|
 |
|
 |
|
|
|
|
1 |
From
the main list, press the settings button. |
2 |
Click on
Text Setting. |
3 |
Click on
Incoming Text Colour. |
4 |
Select the colour for
incoming text and press set. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
 |
|
 |
|
 |
|
 |
|
|
|
|
5 |
Click on
Outgoing Text Colour. |
6 |
Select the colour for
outgoing text and press set. |
7 |
Press the
main menu button. |
8 |
You
will return to the main list. To exit the app, press the home
button on your smartphone. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Text
Settings (Size) |
|
|
|
|
|
|
|
|
|
|
|
 |
|
 |
|
 |
|
 |
|
|
|
|
1 |
From
the main list, press the settings button. |
2 |
Click on
Text Setting. |
3 |
Click on
Font Size. |
4 |
Select
the preferred font size. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
 |
|
 |
|
|
|
|
|
|
|
|
5 |
Press the
main menu button. |
6 |
You
will return to the main list. To exit the app, press the home
button on your smartphone. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Country
Settings |
|
|
|
|
|
|
|
|
|
|
|
 |
|
 |
|
 |
|
 |
|
|
|
|
1 |
From
the main list, press the settings button. |
2 |
Click on
Country. |
3 |
Select
your country. |
4 |
Press the
main menu button. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
 |
|
|
|
|
|
|
|
|
|
|
5 |
You
will return to the main list. To exit the app, press the home
button on your smartphone. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Who
can you call
Below
is a list of companies/organisations listed in the TexMee app. It is
important to update the database on the app from time to time as new
entries may be added to the list at any time.
UK |
New Zealand |
Spain |
Switzerland |
Access to Elected office Fund |
 |
Mobile Text Relay |
 |
FREMAP |
 |
Procom Text Relay German |
 |
Action for Blind People |
 |
|
|
MSPSI |
 |
Procom Text Relay French |
 |
Action on Hearing Loss |
 |
|
|
SegurCaixaAdeslas |
 |
Procom Text Relay
Italian |
 |
British Red Cross |
 |
|
|
|
|
|
|
Bromford Group |
 |
|
|
|
|
|
|
Sky - Customer
Services |
 |
|
|
|
|
|
|
Camden Council |
 |
|
|
|
|
|
|
Careers Wales |
 |
|
|
|
|
|
|
EDF Energy - Priority
Services |
 |
|
|
|
|
|
|
Equality Advisory Support Services |
 |
|
|
|
|
|
|
First Assist |
 |
|
|
|
|
|
|
Glasgowlife |
 |
|
|
|
|
|
|
Health Assured |
 |
|
|
|
|
|
|
Legal Ombudsman |
 |
|
|
|
|
|
|
MicroLink |
 |
|
|
|
|
|
|
Multiple Sclerosis Society |
 |
|
|
|
|
|
|
National Rail Enquiries |
 |
|
|
|
|
|
|
North Herts District Council |
 |
|
|
|
|
|
|
Nottingham Community Housing
Association |
 |
|
|
|
|
|
|
Osborne Energy |
 |
|
|
|
|
|
|
Parliamentary & Health Service
Ombudsman |
 |
|
|
|
|
|
|
Payplan |
 |
|
|
|
|
|
|
Prepaid Financial Services |
 |
|
|
|
|
|
|
Quality Health |
 |
|
|
|
|
|
|
South Gloucestershire Council |
 |
|
|
|
|
|
|
Surrey & Borders NHS
Partnership Trust |
 |
|
|
|
|
|
|
The Fire
Fighters Charity |
 |
|
|
|
|
|
|

Last updated
:12/01/2016
|